Communications

Call Recording Manager

PBX-agnostic call recording and management.

Available

A call recording and management platform that connects to many telephony servers at once, stores recordings securely and serves them to a management portal.

Call Recording Manager ingests call detail records and recordings from one or many PBXs, normalizes them into one model, and stores recordings in object storage with SHA-256 integrity.

Supervisors search, play back and export calls through a secured portal, with live call events over WebSocket.

Key features

Multi-PBX

Many telephony servers grouped into sites; adding one is configuration, not code.

Integrity

Recordings streamed to MinIO with checksums and presigned playback.

Live events

Real-time call events for operations dashboards.

Bulk export

Export recordings in bulk for compliance and quality review.